ReviewedMarketplace safety
Delivery address switch
A buyer changes the delivery address at the last minute and uses fees, gate pressure, or fake alerts to trap the rider or merchant.
DeliveryMarketplaceWhatsAppBusinessesIndividuals
What happened
The scammer creates confusion between merchant, rider, and receiver, then extracts goods or money during a last-minute route change.
How it works
The pressure point is the moving rider. Fraudsters exploit weak address verification and real-time refund decisions.
Red flags
- The receiver changes address after dispatch.
- The rider is asked to pay a gate, security, or release fee.
- The buyer insists the merchant should refund before the rider returns.
What to do now
Freeze address changes after dispatch unless the merchant confirms through a known channel. Riders should call dispatch before paying any fee.
What not to do
Do not approve new addresses, refunds, or gate payments only through chat pressure.
Evidence notes
- Route screenshots, chat timestamps, and fee requests are useful after redaction.